Frequently Asked Questions

If you have booked, you may arrive at your camping spot from 1:00 PM. Lodges from 3:00 PM. Camping cabins from 2:00 PM and the family house from 4:00 PM. In some periods it is possible to book an early check-in for an additional fee, this is only possible last minute and for camping spots. This is not possible for rental accommodations.

The reception is open until 5:00 PM (low season) or 6:00 PM (high season). Have you booked and are you arriving after the reception has closed? Please make sure your stay is paid for and you have provided the car license plate number. We will then turn on the electricity for you in advance, so you can drive straight to your spot, and you can register at the reception the next day. 

You will receive a final confirmation by email within 24 hours. Of course, something can always go wrong with the email; if you have not received the confirmation within one working day, please contact us. 

You may camp with a camper on all camping pitches. There is a camper service station next to sanitary building 5 where you can dispose of grey water.

That is definitely possible. You can take an option for up to 2 weeks. When booking online, please indicate in the comments that it is an option. You will then receive an option confirmation from us. Please contact us yourself before the expiry date.

2 weeks after booking you pay 50% of the total amount, the remainder you pay one month before the arrival date.

You will receive a confirmation of a payment. If we have not received a payment, you will always first receive a message from us. A reservation is only cancelled after a payment reminder. You can always view your reservation in your My Molenhof. 

Lodges, Family house and tent lodges must be vacated before 10:00 AM. Trekker huts and campsites before 11:00 AM.

For many camping arrangements, a lazy checkout is included, your confirmation will state whether you have a lazy checkout.

If a lazy checkout is not included in your reservation, you can add it last minute during your stay, if your campsite has not yet been reserved. Costs for a lazy checkout vary per period. More information can be obtained at the reception during your stay.

With a lazy checkout you may stay until 8:00 PM. A lazy checkout is not possible with rental accommodations.

All pitches have 8 ampere power (approx. 1840 Watts). You can possibly upgrade this at the reception to 12 or 16 ampere. Many household appliances, such as a kettle or Senseo, quickly consume between 1400 and 2000 Watts. Therefore, we highly recommend using special camping equipment, as it is more energy efficient.

More information about electricity can be found on this page.

You may bring a maximum of 2 dogs per pitch. Dogs are allowed on all pitches. Dogs must be on a leash on the campsite and you must bring a bag or scoop. The dog can be walked via the main entrance. Next to Sanitary Building 4 on field C there is also an exit (no entrance). Through this gate you can quickly access the walking area and the canal behind the campsite. Dogs are also allowed in the (tent) lodges, family house, and camping cabins.

A 2nd car is only allowed on arrival and departure day briefly on the campsite for unloading, after which it can be parked in the visitor parking lot. Space in the visitor parking lot is limited, we cannot guarantee that there will be enough space for 2nd cars. 

Field A and B are car-free, on these fields the car may only be driven onto the field on the day of arrival and departure, afterwards you can park your car in the parking area around or next to the field. Each spot has a numbered parking space, so your car does not have to be parked in the general visitor parking outside the campsite.

If you do not want your car on your camping pitch, you can park it in the visitor parking lot. We cannot guarantee spaces in the visitor parking lot. You are never allowed to park your car on empty camping pitches.

The camping pitches are approximately 100 m² to 120 m².

Awning

All materials may be used under your awning. The awning is a tent that is directly attached to your camping unit. Prefer grass-permeable material over single-use plastic. Together we make a difference for the environment.

Canopy

If you have an awning and a canopy, no material is allowed under the canopy. If you only have a canopy and no awning, then you may place material here.

Groundsheet is not allowed in other places on your camping pitch. This keeps it pleasant for the guests who come after you. 

An extra small tent (max. 4 m²) is not a problem, you may place it for free.

A party tent is allowed on your own spot, as long as you use it instead of an awning. If you have reserved multiple spots with a group, a party tent is only allowed if it fits on one of the reserved spots. If you have no space on your spot, you must reserve an additional camping spot. To avoid disturbing other guests, it is not allowed to place the party tent on the field. 

Barbecues are allowed everywhere. Fire pits are not allowed.

Each camping spot has its own TV connection. To use our channel offering, you need to connect a coax cable yourself. After connecting the cable, you can scan for channels in your TV menu. For setting up your TV, visit www.caiway.nl Make sure your setting is on digital. Frequency: 369.000 MHz and network ID: 2642. 

No, that is not allowed. Only pools for the very small children with a diameter of max. 1 meter are permitted.

We rent refrigerators, which you can book as an extra with your reservation. Refrigerators are standard in all rental accommodations.

Guests are always welcome. A guest must be registered at the reception. The cost is €6 per night (low season) €7 (high season), excluding tourist tax €0.90 per person per night. Guests' cars cannot be parked on the campsite, not even for unloading; luggage carts are available.

Visitors pay a €2.00 visitor fee. There are a limited number of visitor parking spaces. Your visitor's car is not allowed on the campsite.

You are allowed to fish in the fishing pond on the campsite without a permit. The pond mainly contains carp.

There is a fence around the fishing pond to prevent small children from wandering in. You cannot access the swimming pool without a barcode card. The PlonsPlas is enclosed with a fence and a gate.

Showers and hot water are free. The showers have timers; you get 6 minutes of hot water. The sanitary buildings are not playgrounds, for this reason, the showers in the sanitary building S4 (near the PlonsPlas) are closed between 12:00 and 18:00. In other buildings, the showers are open. 

There is a wireless internet network at the campsite. You can access the internet from your own spot with your own laptop. This network has coverage of about 95%.

For the free WIFI, you need a password. The password is: supertof. Note that we offer so-called ‘camping WiFi’. Our WiFi network is therefore not suitable for downloading movies or watching HD livestreams. But sharing your holiday photos via WhatsApp and social media or keeping up with your email works perfectly fine! 

The quality will always depend on the network traffic. Sending and receiving emails is only possible with an online email account. After 24 hours you will be automatically logged out, after which you need to log in again yourself.

We use an open network, the responsibility lies with the guest, so be careful with passwords and login codes. 

You can rent bikes for adults at the campsite and we also have pedal karts for rent. We do not rent children's bikes, but we do have child seats.

Next to sanitary building 5 (between field A and field B) you will find charging stations for electric cars. Do not leave your car parked after it has been charged. License plates are registered in our reservation system. You are only allowed to charge cars at the charging stations. It is forbidden to charge on your own pitch/rental accommodation or on empty spots, etc. You can use our charging stations with most well-known charging cards. 

At the campsite, there is a camp shop for fresh sandwiches, chilled drinks, and "forgotten groceries".

In Weerselo (1 km) there is a supermarket.

There definitely is. The AED device hangs next to the entrance of the reception. 

It is not possible to have your newspaper temporarily delivered to the campsite. If you have a subscription, you can usually read your newspaper digitally at your holiday address.

Packages can be delivered to the reception; it is not possible to have packages delivered that require a signature. Packages are placed in a location accessible to everyone. We are not responsible for lost packages. Packages can only be picked up during the reception's opening hours.

The lost and found items are in a basket at the reception. Lost and found items in the swimming pool are in a basket at the entrance of the swimming pool. 

Barbecues are allowed everywhere. Campfires and fire baskets are not allowed.

If you have not taken out cancellation insurance with us or elsewhere, we apply the terms and conditions of Leisure Insurances, and you will pay the following percentages upon cancellation:

• cancellation more than 3 months before arrival 15%
• cancellation between 2 and 3 months before arrival 50%
• cancellation between 1 and 2 months before arrival 75%
• cancellation less than 1 month before arrival 90%

Notify us as soon as possible that you want to cancel, you will then receive a cancellation invoice for your insurance from us.